"Now more than ever, wood products manufacturers must work smarter, and faster than their competitors while providing customer service, quality, and added value. What follows are some of the methods put in place by the 2022 WOOD 100 class, which includes closet and home organization providers, cabinetry and furniture manufacturers, architectural woodworkers, commercial casework, wood component manufacturers, and more." - Karen Koenig, Woodworking Network Editor
Bella IMC, Huntertown, IN
"While experiencing material shortages or backlogs we took the leap to change our material supplier/brand while still fulfilling already submitted orders with our previous brand,” said Courtney Hogue, Sales and Marketing director. The cabinetry manufacturer was able to maintain its standard lead times. “The brand change significantly helped, however I believe our high standard of customer service/quality control combined with our customization and assembly method (Lockdowel) kept our customers returning and submitting more orders. We have since honed in further on making adjustments to our system and ordering process from submission to customer receiving and that has led to larger orders and even more multi-family projects than in years prior."
